Acceptance, Payments & Refunds
Functional Osteopathy for the Equine Patient - Level One
If you are interested in applying for Functional Osteopathy for the Equine Patient Level One, please read carefully the following information and then complete the adjoining application form at the bottom of this page. If you have not done so before now, please do go through the course pages carefully, so that you are fully informed about the course before you complete the application form
Acceptance
Purchasing of the course is via Teachable.com or directly through AOI (course dependent). A link will be sent to you at the same time as you receive an acceptance email. Teachable has an international element that allows for easy worldwide payments, in a safe and secure manner, and AOI invoices are sent with a direct PayPal link for your security and ease.
When purchasing the course you will have the opportunity to either pay in full or via 6 or 12 monthly payments. But please note, that to attend a practicum you must have fulfilled all payments, so if you wish to take your practicum inside of 12 months, you will need to conclude your account.
Refunds
The Teachable platform ensures that all students who purchase via them, are honoured a 30 day money back guarantee. This means that if you aren’t wholly satisfied in the first 30 days of the course, you can get your money back, without question. All aspects of the refund will be managed through teachable.com, as this is an aspect of their customer policy.
Cancellation policy for all practicums
On very rare occasions, situations arise that mean we have to change a date for, or cancel a practical event. If for any reason, AOI has to change a date, postpone (or move the location of the event) for a practicum, you will be informed as quickly as possible. As such, please ensure that the email address you give us remains up to date and check it regularly nearing event times. AOI will not be held responsible for emails not read or seen by students. This is your responsibility.
In line with the above, AOI strongly recommends that ANY hotel, flight or travel arrangements that you book in advance, offers a full cancellation/refund option. AOI cannot be held responsible for any costs incurred as a result of pre-booking decisions, because we cannot control exceptional circumstances that may arise from external facilities, adverse weather conditions, changes in government regulations, flight cancellations etc. We also strongly recommend that you hold suitable travel/medical insurance in case the need arises
Outdoor activity during practicums
Whilst AOI runs its practicums in relatively fine weather months, all aspects of the practicum will be held in an indoor or outdoor arena, so sensible, appropriate (layered) clothing (and boots) must be worn (or brought with you). Equine students are also asked not to wear clothing that is too baggy or has a loose hood, as this can present a risk to safety and may not be deemed acceptable. Students who arrive at the practicum without proper attire, will not be allowed to participate in practical sessions if it is deemed unsafe or unhealthy to do so. Such a decision can be made by the Director of Education, Lead Lecturer or Programme Director – and their word is final.
Physical nature of the course
Due to the physical nature of this course, all delegates who apply, do so in the knowledge that they will be asked to stand for long periods and also expected to lift and hold the limbs of horses during the practicums to assessments and practice techniques. This can be extremely demanding on one’s back, hips and knees, if you do not have good bodily tone, which is why we inform you now. Such activities can also take place over prolonged practice periods during the practicum, which means that a good degree of fitness and tone is highly recommended. As such, when you complete the application form, you will be asked to confirm that you deem yourself physically fit enough to study, practice and work with horses for several hours per day, during the practicums; and that you can do so without concern for your health. AOI informs you of these demands in advance of purchasing, because we hate to see students frustrated or upset when they can’t compete the course as required. We will always do our best to help you adapt, but ultimately, for the purpose of this course, you will need to be fit enough to manage the taught assessments and techniques that need to be examined. And we need to know that in the event a horse spooks or gets upset, you can get out of the way, safely and quickly without injury. For that, we hope you appreciate our candour.
Please note: If you purchase the course in light of a health condition, or a recommendation by AOI that the course may not be suitable, you do so at your own risk and expense; and if the Programme Director, Director of Education or lead lecturer deems it unsafe for you to participate in a practical class, you will be asked to sit out, without argument or exception. This is because we will not place any student at risk, nor risk any adjoining student or horse handler. As such, if you purchase this course on the above grounds and you are unable to participate in all or any part of the practicum (or asked to sit out), you will still be wholly liable for the cost of the practicum event. This is because equine practicums especially are extremely expensive to run and costs need to be covered. We hope you understand.
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Your Privacy Matters
Your data will only ever be used for the intention of course application or course communications. Your information will never be shared outside the AOI, with the exception of any legal requests made by the Police (or Government), where appropriate legal paperwork has first been issued. Once the course ends and you are no longer a student of the AOI, all personal data will be destroyed in line with GDPR and data protection regulations. AOI (via Herdwick & Goose Limited) follows strict guidelines in terms of data protection and management and is also covered by cybersecurity insurance and follows clear guidelines regarding the management of customer data. This is to ensure that our student’s data is as safe and secure as possible. For information about payment information, please go to teachable.com where you can read their policies specifically.